Putting your clients first. Always!
Insuring Growth through Customer-Centricity
In a rapidly evolving digital landscape, the rules of customer engagement are being rewritten. Organizations in the banking and insurance sector face a critical challenge: how to shape an exceptional customer experience that fosters loyalty and drives growth.
Enter our webinar, where we will delve into the intersection of digital transformation and customer-centricity. Together, we will explore how harnessing the power of data can revolutionize the way your organization interacts with its clients.
Why can’t you miss out?
Create a Strategic Advantage via Data
Data is the new currency and understanding how to leverage customer data effectively can provide a significant competitive edge.
Drive Digital Transformation
Aligning your digital transformation strategies with customer-centric goals can unlock new opportunities for innovation and growth.
Build a Sustainable Customer-Centric Culture
Transitioning to a customer-centric organization requires a cultural shift that starts at the top.
Register today to secure your place!
What will we tackle in this 30 min webinar?
Mastering Customer Data
Understand the pivotal role of data in creating a seamless customer experience. We’ll discuss common challenges in obtaining accurate data, the importance of a single customer view, and practical tips to achieve a golden data record while avoiding common pitfalls.
Real-World Success with Generali
Discover how Generali addressed these challenges head-on. They will walk you through their journey—identifying the problem, implementing the solution, and the significant business impact that followed.
Our Speakers
Bartosz Kwieciński
Marketing and Direct Department Director at Generali
Bartosz has been involved in the financial market since 2003, of which almost 15 years in the insurance industry. He has extensive experience in the area of digital transformation and developing sales in the direct channel.
Bartosz Sokołowski
Data Warehouse Manager
Bartosz has been working for over 8 years at Britenet and is a highly praised specialist in data and data warehousing. During his career, he helped numerous companies from different sectors in improving their customer experience via data.
Who should attend?
Data & Customer Centric enthusiasts who recognise the importance of data in the customer journey: CIOs, CTOs, IT Directors, CDOs, Digital Transformation Leaders, IT managers, Data Scientists, Data Analysts,...
Of course also CCOs, CMOs, Customer Experience Managers, Customer Insights Managers, Business Intelligence Managers, …